ABSTRACT

The COVID-19 pandemic has highlighted the importance of organisations attending to the wellbeing of their employees, and workplace coaching has already been shown to improve performance and enhance wellbeing. Positive psychology coaching (PPC) is an emerging intervention that considers wellbeing an integral part of the coaching intervention. There is currently a gap in our understanding of how PPC is experienced by people affected by the pandemic and its restrictions. To address this gap, an Interpretative Phenomenological Analysis (IPA) design was used to explore the lived experience of six employees of a UK-based financial services company who received PPC while working from home (WFH) during the COVID-19 pandemic. The study provided an insight into how PPC can lead to positive outcomes for employees, with the findings being presented through five themes: valuing opportunity for safe reflection; increasing awareness; alleviation of negative emotions; re-energised by identifying a way forward; and renewed confidence. The study contributes to our awareness of how participants experience an intervention that intentionally integrates performance improvement and the enhancement of wellbeing.

摘要

COVID-19 大流行凸显了组织关注员工福祉的重要性，工作场所辅导已被证明可以提高绩效并增强福祉。积极心理学教练 (PPC) 是一种新兴的干预措施，将幸福感视为教练干预的一个组成部分。目前，我们对受大流行及其限制影响的人如何体验 PPC 的理解存在差距。为了解决这一差距，解释性现象学分析 (IPA) 设计用于探索一家英国金融服务公司的六名员工在 COVID-19 大流行期间在家工作 (WFH) 时接受 PPC 的生活经验。该研究深入了解了 PPC 如何为员工带来积极成果，调查结果通过五个主题呈现：重视安全反思的机会；提高认识；减轻负面情绪；通过确定前进的道路重新焕发活力；并重拾信心。该研究有助于我们了解参与者如何体验有意整合绩效改进和幸福感的干预。