Shoplifting is a growing problem for all stores. Following a 300% increase in the number shopping malls in the past decade, Turkey had 375 malls by 2016, with shoplifting becoming an important issue. This study investigates the use of CPTED-based approaches to prevent shoplifting in Istanbul and is the first such study in Turkey. Data were collected from 389 store managers and shopping mall managers in Istanbul via a structured, self-explanatory questionnaire in face-to-face interviews at stores in shopping malls. The results revealed that among different CPTED-based approaches, stores mostly prefer video cameras and electronic alarm tags for shoplifting prevention. The study identified six factors predicting the use of CPTED approaches: Factor 1—Informal/Natural Surveillance, Factor 2—Target Hardening & Mechanical Surveillance, Factor 3—Territoriality, Factor 4—Access Control, Factor 5—Formal/Organized Surveillance, and Factor 6—Image/Maintenance. These results provide important insights regarding differences using CPTED techniques in terms of store and shopping mall characteristics in Istanbul.

入店行窃对所有商店来说都是一个日益严重的问题。在过去十年中，购物中心的数量增加了300％之后，到2016年，土耳其拥有375个购物中心，入店行窃成为一个重要问题。这项研究调查了基于CPTED的方法在伊斯坦布尔防止偷窃的行为，这是土耳其的首项此类研究。在伊斯坦布尔商店的面对面访谈中，通过结构化，不言自明的调查表，从伊斯坦布尔的389名商店经理和购物中心经理收集了数据。结果表明，在不同的基于CPTED的方法中，商店大多更喜欢使用摄像机和电子警报标签来防止入店行窃。该研究确定了六种预测使用CPTED方法的因素：因素1-非正式/自然监视，因素2-目标强化和机械监视，因素3-地域性，因素4-访问控制，因素5-正式/组织监视以及因素6-图像/维护。这些结果提供了关于在伊斯坦布尔的商店和购物中心特性方面使用CPTED技术的差异的重要见解。