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Measuring what matters: A sector‐specific corporate social responsibility framework for quality practice
Thunderbird International Business Review ( IF 2.2 ) Pub Date : 2021-03-08 , DOI: 10.1002/tie.22195
Bayan Sameer Bantan 1 , Keith Thomas 1
Affiliation  

This article explains the development and partial validation of a sector‐specific Corporate Social Responsibility (CSR) framework to help resolve a policy/practice gap in Saudi Arabia. Designed using feedback from health‐care professionals, who represent the primary stakeholders of the sector, and a quantitative method called analytical hierarchy process, the framework is intended to help Saudi CSR practitioners shift from rhetoric and undifferentiated activity to a focus on prioritized needs. The utility of the framework is tested using a simplified rubric with four levels of performance measured across two formative criteria, relevance and credibility of information. The overall result is a composite index that provides a substantive basis to implement CSR in the private health sector. The framework is potentially also suitable for stakeholders in other emerging economies seeking to integrate CSR into corporate planning and to reporting performance for strategic and ethical reasons beyond compliance.

中文翻译:

衡量重要事项:质量实践的特定行业企业社会责任框架

本文介绍了特定行业的企业社会责任(CSR)框架的开发和部分验证,以帮助解决沙特阿拉伯的政策/实践差距。该框架使用代表该行业主要利益相关者的医疗保健专业人员的反馈和称为分析层次过程的定量方法进行设计,旨在帮助沙特CSR从业人员从言辞和未分化的活动转变为对优先需求的关注。该框架的效用是使用简化的指标进行测试的,该指标具有跨两个形成性标准(信息的相关性和可信性)衡量的四个级别的性能。总体结果是一个综合指数,为在私营卫生部门实施企业社会责任提供了实质性基础。
更新日期:2021-04-12
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