ABSTRACT

Trust remains one of the most frequently recurring concepts in the literature about interorganizational networks. The present paper combines different perspectives from this broad literature in the effort to develop a context-sensitive and multi-levelled analysis of the interorganizational networks surrounding child welfare and protection services in Norway. By focusing on perceptions of risk during networked interaction, the resulting analysis reveals a complex dynamic in which institutional and interpersonal factors interact and can produce both trust and distrust depending on the situation at hand. Consequently, the paper demonstrates the need for broad and eclectic approaches to the study of interorganizational trust.

摘要

信任仍然是有关组织间网络的文献中最常出现的概念之一。本文结合广泛文献的不同观点，努力对挪威儿童福利和保护服务的组织间网络进行上下文敏感和多层次的分析。通过关注网络交互过程中对风险的感知，结果分析揭示了一种复杂的动态，在这种动态中，制度和人际因素相互作用，并且可以根据手头的情况产生信任和不信任。因此，本文表明需要广泛而折衷的方法来研究组织间信任。