The explosion of increasingly sophisticated mobile phone technologies can usefully be harnessed by disaster risk reduction (DRR) as a means of enhancing inclusivity and local relevance of knowledge production and resilience building. However, much new technology is designed on an ad hoc basis without considering user needs – especially mobile applications (apps), which often terminate at the proof-of-concept stage. Here, we examine best practice by marshalling learnings from 45 workers representing 20 organisations working globally across the disaster risk management (DRM) lifecycle, including physical and social science, NGOs, technological developers, and (inter)governmental regulatory bodies. We present a series of generalisable and scalable guidelines that are novel in being independent of any specific natural hazard or development setting, designed to maximise the positive societal impact of exploiting mobile technologies. Specifically, the local context, dynamics, and needs must be carefully interrogated a priori, while any product should ideally be co-developed with local stakeholders through a user-centered design approach.

降低灾害风险（DRR）可以有效地利用日益复杂的移动电话技术的爆炸式增长，以此作为提高知识生产和抵御能力的包容性和与当地相关性的一种手段。但是，许多新技术都是临时设计的，没有考虑用户需求，尤其是移动应用程序（app），这些应用程序通常在概念验证阶段终止。在这里，我们通过汇总来自代表20个在灾难风险管理（DRM）生命周期中在全球范围内工作的组织的45名工人的经验来研究最佳实践，这些机构包括自然科学和社会科学，非政府组织，技术开发商和政府间监管机构。我们提供了一系列可概括和可扩展的指南，这些指南具有新颖性，可独立于任何特定的自然灾害或发展环境，旨在最大程度地利用移动技术对社会产生积极影响。具体来说，必须事先审慎地询问当地情况，动态和需求，而理想情况下，任何产品都应该通过以用户为中心的设计方法与当地利益相关者共同开发。