Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

中文翻译：

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超连接世界中业务流程管理的七个悖论

业务流程管理是一门跨界学科，​​它将运营能力和技术结合起来以设计和管理业务流程。数字化转型使人类参与者、信息系统和智能产品能够通过多个数字渠道相互交互。这个超连接世界的出现极大地利用了业务流程的前景——但也将其复杂性提升到了一个新的水平。我们需要讨论 BPM 学科如何找到识别、分析、设计、实施、执行和监控业务流程的新方法。在本研究报告中，探讨了选定的变革趋势，并讨论了它们对 BPM 学科中当前理论和 IT 工件的影响，以激发该领域的变革思维和前瞻性研究。