The impact of the coronavirus disease (COVID-19) pandemic is unprecedented. At an organisational level, the crisis has been hugely disruptive, complex and fraught with ambiguity for leaders. The crisis is fundamentally a human one, making human resource (HR) leaders central in enabling organisations to manage through and ultimately exit the crisis successfully. We apply a paradox lens to understand the HR leadership challenges posed by the COVID-19 crisis. We argue that how the HR function responds to the challenges of the crisis and its role in mapping the exit route from the crisis are likely to shape the trajectory of the function for decades to come. The pandemic creates an unprecedented opportunity to elevate the status of the HR function in organisations where it has struggled to gain status and to reinforce the influence of the function in those where it already enjoys legitimacy. The value of this is likely to be reflected in more sustainable performance through the alignment of people and purpose and balancing the short and long term objectives of the organisation.

中文翻译：

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在 COVID-19 世界中引领悖论：人力资源时代到来

冠状病毒病 (COVID-19) 大流行的影响是前所未有的。在组织层面，这场危机对领导者来说具有巨大的破坏性、复杂性和模糊性。这场危机从根本上讲是人为的，这使得人力资源 (HR) 领导者成为使组织能够成功应对并最终成功摆脱危机的核心。我们运用悖论的视角来了解 COVID-19 危机带来的人力资源领导力挑战。我们认为，人力资源职能如何应对危机的挑战及其在绘制危机退出路线方面的作用可能会影响该职能未来几十年的发展轨迹。大流行创造了前所未有的机会，可以提升人力资源职能在其难以获得地位的组织中的地位，并在其已经享有合法性的组织中加强该职能的影响。通过调整人员和目标以及平衡组织的短期和长期目标，这一价值可能会体现在更可持续的绩效上。