ABSTRACT

Digital labour platforms do not attempt to build trust between worker, client, and platform on the basis of strong and durable ties. Instead, platforms utilize a double articulation of algorithmic power to govern spatially dispersed workforces in both material and discursive ways. However, algorithms do not have hegemonic outcomes, and they do not entirely strip away agency from platform workers. Through manipulation, subversion, and disruption, workers bring fissures in algorithmic power into being. Fissures in algorithmic power are moments in which algorithms do not govern as intended. While these moments do not simply result in positive outcomes for workers, they show that algorithmic power is inherently only ever partial.

摘要

数字劳动力平台不会试图在牢固而持久的联系的基础上在工人、客户和平台之间建立信任。相反，平台利用算法能力的双重表达以物质和话语方式管理空间分散的劳动力。然而，算法没有霸权的结果，它们并没有完全剥夺平台工人的代理权。通过操纵、颠覆和破坏，工人使算法力量的裂痕产生。算法能力的裂缝是算法无法按预期进行管理的时刻。虽然这些时刻并不会简单地为工人带来积极的结果，但它们表明算法的力量本质上只是部分的。