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Nudges Don't Work When the Benefits Are Ambiguous: Evidence from a High-Stakes Education Program
Journal of Policy Analysis and Management ( IF 3.917 ) Pub Date : 2021-03-04 , DOI: 10.1002/pam.22303
Benjamin L. Castleman , Francis X. Murphy , Richard W. Patterson , William L. Skimmyhorn

The Post-9/11 GI Bill allows service members to transfer generous education benefits to a dependent. We run a large-scale experiment that encourages service members to consider the transfer option among a population that includes individuals for whom the transfer benefits are clear and individuals for whom the net-benefits are significantly more ambiguous. We find no impact of a one-time e-mail about benefits transfer among service members for whom we predict considerable ambiguity in the action, but sizeable impacts among service members for whom education benefits transfer is far less ambiguous. Our work contributes to the nascent literature investigating conditions when low-touch nudges at scale may be effective.

中文翻译:

当好处不明确时,助推不起作用:来自高风险教育计划的证据

9/11 后 GI 法案允许服务成员将慷慨的教育福利转移给受抚养人。我们进行了一项大规模实验,鼓励服务成员考虑在人群中转移选项,该人群包括转移收益明确的个人和净收益明显更加模糊的个人。我们发现一次性电子邮件不会对服务成员之间的福利转移产生影响,我们预计该行动会存在相当大的模糊性,但对教育福利转移不那么模糊的服务成员有相当大的影响。我们的工作有助于研究当大规模低接触轻推可能有效时的新生文献。
更新日期:2021-03-04
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