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Anticipation Next -- System-sensitive technology development and integration in work contexts
arXiv - CS - Human-Computer Interaction Pub Date : 2021-03-01 , DOI: arxiv-2103.00923
Sarah Janboecke, Susanne Zajitschek

When discussing future concerns within socio-technical systems in work contexts, we often find descriptions of missed technology development and integration. The experience of technology that fails whilst being integrated is often rooted in dysfunctional epistemological approaches within the research and development process. Thus, ultimately leading to sustainable technology-distrust in work contexts. This is true for organisations which integrate new technologies and for organisations that invent them. Organisations in which we find failed technology development and integrations are in their very nature social systems. Nowadays, those complex social systems act within an even more complex environment. This urges for new anticipation methods for technology development and integration. Gathering of and dealing with complex information in the described context is what we call Anticipation Next. This explorative work uses existing literature from the adjoining research fields of system theory, organizational theory, and socio-technical research to combine various concepts. We end with suggesting a conceptual framework that is supposed to be used in very early stages of technology development and integration for and in work contexts.

中文翻译:

预期下一个-在工作环境中进行系统敏感的技术开发和集成

在讨论工作环境中的社会技术系统中的未来问题时,我们经常会找到对错过的技术开发和集成的描述。在集成过程中失败的技术经验通常源于研发过程中功能失常的认识论方法。因此,最终导致在工作环境中对技术的不信任。对于集成新技术的组织和发明新技术的组织来说,这都是正确的。我们发现技术开发和集成失败的组织是其本质上的社会系统。如今,那些复杂的社会系统在更加复杂的环境中运作。这就要求为技术开发和集成提供新的预期方法。在所描述的上下文中收集和处理复杂信息就是我们所谓的“预期下一个”。这项探索性工作使用了系统理论,组织理论和社会技术研究等相邻研究领域中的现有文献,以结合各种概念。我们最后提出了一个概念框架,该框架应该用于技术开发和集成的早期阶段,并用于工作环境。
更新日期:2021-03-02
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