ABSTRACT

Although the public management literature argues that public service motivation (PSM) is an important predictor of job satisfaction, insights on if and how public organizations can use management practices to impact this motivational mechanism are limited. Hence, the paper at hand examines, relying on value-based management and self-determination theory, how managerial attention for organizational sustainability could impact public service values internalization and job satisfaction. The results, based on data of 781 employees of 41 Flemish local governments, reveal that organizational sustainability is positively related to job satisfaction through the impact of perceived organizational support and societal impact potential on PSM.

摘要

尽管公共管理文献认为公共服务动机 (PSM) 是工作满意度的重要预测指标，但关于公共组织是否以及如何使用管理实践来影响这种激励机制的见解是有限的。因此，本文依靠基于价值的管理和自决理论，研究了管理人员对组织可持续性的关注如何影响公共服务价值内化和工作满意度。结果基于 41 个佛兰德地方政府的 781 名员工的数据，通过感知组织支持和社会影响潜力对 PSM 的影响，显示组织可持续性与工作满意度呈正相关。