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Context-Aware Business Process Management
Business & Information Systems Engineering ( IF 7.4 ) Pub Date : 2021-03-02 , DOI: 10.1007/s12599-021-00685-0
Jan vom Brocke , Marie-Sophie Baier , Theresa Schmiedel , Katharina Stelzl , Maximilian Röglinger , Charlotte Wehking

Context awareness is essential for successful business process management (BPM). So far, research has covered relevant BPM context factors and context-aware process design, but little is known about how to assess and select BPM methods in a context-aware manner. As BPM methods are involved in all stages of the BPM lifecycle, it is key to apply appropriate methods to efficiently use organizational resources. Following the design science paradigm, the study at hand addresses this gap by developing and evaluating the Context-Aware BPM Method Assessment and Selection (CAMAS) Method. This method assists method engineers in assessing in which contexts their BPM methods can be applied and method users in selecting appropriate BPM methods for given contexts. The findings of this study call for more context awareness in BPM method design and for a stronger focus on explorative BPM. They also provide insights into the status quo of existing BPM methods.



中文翻译:

情境感知业务流程管理

上下文意识对于成功的业务流程管理(BPM)至关重要。到目前为止,研究已经涵盖了相关的BPM上下文因素和上下文感知的流程设计,但是对于如何以上下文感知的方式评估和选择BPM方法知之甚少。由于BPM方法涉及BPM生命周期的所有阶段,因此应用适当的方法有效地使用组织资源至关重要。遵循设计科学范式,当前的研究通过开发和评估上下文感知的BPM方法评估和选择(CAMAS)方法来弥补这一空白。此方法可帮助方法工程师评估可以在哪些上下文中应用其BPM方法,以及方法用户可以为给定上下文选择适当的BPM方法。这项研究的结果要求在BPM方法设计中有更多的上下文意识,并更加注重探索性BPM。他们还提供了对现有BPM方法现状的见解。

更新日期:2021-03-02
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