Although existing studies have shown that shared mental models of information and communication technology (ICT shared mental models) are related to better computer-mediated teamwork, causal effects on team processes and outcomes remain unclear. This study analyzes the effects of ICT shared mental models on team effectiveness indicators via ICT use and team communication. Results based on 69 three-person teams show that manipulated ICT shared mental models significantly influence team performance, coordination effectiveness, and affective team commitment, partially mediated by consistent ICT use in a team and team communication. Study results extend findings on antecedents, mechanisms, and effects of ICT shared mental models.

尽管现有研究表明，信息和通信技术的共享心智模型（ICT共享心智模型）与更好的计算机介导的团队合作有关，但对团队过程和结果的因果关系仍不清楚。这项研究通过使用ICT和团队沟通来分析ICT共享心理模型对团队效能指标的影响。基于69个三人团队的结果表明，操纵ICT的共享心智模型显着影响团队的绩效，协调效率和情感上的团队投入，其中部分原因是在团队和团队沟通中始终如一地使用ICT。研究结果扩展了有关ICT共享心智模型的前因，机制和影响的发现。