ABSTRACT

The author discusses the role of human service leaders in disasters and crisis events, including the COVID-19 public health emergency. Some key areas of focus include: - recognizing, planning for, and responding to social and economic disparities in disasters; - planning for the long haul, especially for low-income and vulnerable communities; - exploring rapid-cycle learning approaches to test innovations; - data analytics in program design to support “real-time” service improvements; and - developing a long-term theory of change to address systemic challenges.

中文翻译：

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服务领导者的观点

摘要

作者讨论了人类服务负责人在灾难和危机事件（包括COVID-19公共卫生紧急事件）中的作用。重点关注的领域包括：-认识，规划和应对灾害中的社会和经济差异；-为长途旅行进行计划，尤其是针对低收入和脆弱社区的计划；-探索快速周期的学习方法来测试创新；-程序设计中的数据分析，以支持“实时”服务改进；-发展长期变革理论以应对系统性挑战。