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How are software technologies being evaluated with autistic users? A systematic mapping
Universal Access in the Information Society ( IF 2.1 ) Pub Date : 2021-02-28 , DOI: 10.1007/s10209-021-00794-3
Anna Beatriz Marques , Leandro da Silva Monte

Evaluating software technologies with users is a way to ensure the software purpose is accomplished before the system becomes available to the final users. There is a need for researches proposing and evaluating software technologies for autistic users. However, there is a difficulty to involve autistic users in interaction tasks, due to their tendency to isolation and inability to communicate their needs. We aim to explore how are software technologies being evaluated with autistic users. In this research, we carried out a systematic mapping of the literature to identify and analyze scientific publications that report software technologies evaluation with Autism Spectrum Disorder (ASD) users. The data extraction enables us to identify evaluation methods, data collection procedures, professionals involved, test environments, and ASD aspects evaluated. We noted that user tests were conducted in clinics or classrooms with health professionals, teachers, or caregivers intermediating the autistic user interaction with software technologies to promote better engagement. Observation, questionnaires, and interviews are the most common data collection methods adopted. However, we did not identify specific instruments for evaluating ASD aspects related to software technologies. With our results, we aim to encourage the proposal of evaluation protocols for diverse kinds of software technologies such as serious games or educational software. We also expect to support researchers or professionals in selecting and adopting suitable evaluation procedures to assess software technologies with autistic users. In this way, we can obtain more evidence regarding the impact of technologies in ASD behavioral and social skills development.



中文翻译:

如何与自闭症用户一起评估软件技术?系统的映射

与用户一起评估软件技术是一种确保最终用户可以使用系统之前实现软件目的的方法。需要针对自闭症用户提出和评估软件技术的研究。但是,由于自闭症用户倾向于孤立并且无法传达他们的需求,因此很难让自闭症用户参与交互任务。我们旨在探索如何与自闭症用户一起评估软件技术。在这项研究中,我们对文献进行了系统的制图,以识别和分析科学出版物,这些出版物报告了自闭症谱系障碍(ASD)用户的软件技术评估。数据提取使我们能够确定评估方法,数据收集程序,所涉及的专业人员,测试环境,和ASD方面的评估。我们注意到,用户测试是在诊所或教室中与卫生专业人员,老师或看护者进行的,他们将自闭症用户与软件技术进行交互以促进更好的互动。观察,问卷调查和访谈是最常用的数据收集方法。但是,我们没有确定用于评估与软件技术有关的ASD方面的特定工具。借助我们的结果,我们旨在鼓励提出针对严肃的游戏或教育软件等各种软件技术的评估协议。我们还希望支持研究人员或专业人员选择和采用合适的评估程序,以对自闭症用户进行软件技术评估。这样,

更新日期:2021-02-28
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