Disasters are increasing in both number and severity. Thus, effective emergency response is becoming increasingly important to lessen human and economic impacts from disasters. Little research has been performed, however, on how leaders influence the attitudes of responders that motivate them toward increased performance and overall effectiveness. Using survey data from two separate fire departments, this study explores the relationships between distributive and procedural justice, and the affective outcomes of organizational commitment and job satisfaction. Perceived organizational support is also tested for mediation using bootstrapping procedures for indirect effects. Overall, the results for both departments show that perceived organizational support mediates the positive and significant relationships between the justice dimensions and affective outcomes. In turn, this suggests that leaders in the fire service may build more successful fire departments by providing fair treatment, procedures, and outcomes to firefighters as favorable treatment is reciprocated to benefit the organization.

中文翻译：

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充分利用正义：领导者如何影响消防部门的绩效决定因素

灾难的数量和严重性都在增加。因此，有效的应急响应对于减轻灾难对人类和经济的影响变得越来越重要。然而，关于领导者如何影响响​​应者的态度以激励他们提高绩效和整体有效性的研究很少。本研究使用来自两个独立消防部门的调查数据，探讨了分配和程序正义之间的关系，以及组织承诺和工作满意度的情感结果。还使用引导程序对间接影响的可感知组织支持进行了测试。全面的，两个部门的结果均表明，组织的支持感介导了司法层面与情感结果之间的积极和重要关系。反过来，这表明，消防人员的领导者可以通过向消防员提供公平的待遇，程序和成果，从而建立更成功的消防部门，因为有利的待遇得到了回报，从而使该组织受益。