ABSTRACT

The purpose of the study was to measure the effectiveness of communication skills intervention results for healthcare professionals. A multi-site pretest-posttest survey assessing the efficacy of a Goals of Care conversation education program. The program aimed to educate healthcare professionals concerning having Goals of Care conversations with patients and families. This research was implemented in a large healthcare organization in the Northeastern United States. This study found significant differences between pretests and posttests across professions, palliative care specialty, degree types, and years of experience in the participant’s self-reported ability and comfort levels in having conversations about Goals of Care with patients and families. Providing education on Goals of Care was effective in improving the knowledge and comfort of health care professionals with conducting advanced illness conversations.

摘要

该研究的目的是衡量医疗保健专业人员的沟通技巧干预结果的有效性。一项多站点前测后测调查，评估护理目标对话教育计划的有效性。该计划旨在教育医疗保健专业人员与患者和家属进行护理目标对话。这项研究是在美国东北部的一家大型医疗机构中实施的。本研究发现，不同专业、姑息治疗专业、学位类型以及参与者在与患者和家人就护理目标进行对话时的自我报告能力和舒适度方面的多年经验，前测和后测之间存在显着差异。