ABSTRACT

This exploratory research reports the perception of local tourism stakeholders towards the distinctive contribution of tourism to the disaster management process and the destination resilience across the pre-to-post period of the September 2018 Hokkaido Eastern Iburi earthquake in Japan through a series of in-depth interviews with 15key informants in summer 2019. The qualitative content analysis identifies, firstly, the multi-functionality of tourism resources, spaces and industries for disaster preparation. Secondly, it points out that information and communication barriers are the major difficulties to be tackled, especially in a complicated situation involving different people and problems during prodromal and emergency phases. The study reveals that post-disaster recovery may lead to new product creation, image improvement, local knowledge enrichment, people-to-people and people-to-place connections, which facilitate sustainable tourism development with long-term vision and strategy. The research concludes that the strengthened destination resilience must be achieved through an effective collaboration among local stakeholders including public sector, private sector and other non-governmental or community-based organizations.

摘要

这项探索性研究通过一系列深入的研究报告了当地旅游利益相关者对旅游业在 2018 年 9 月日本北海道东伊布里地震前后期间对灾害管理过程和目的地恢复力的独特贡献的看法2019年夏季对15位关键知情人进行访谈。定性内容分析首先确定了旅游资源、空间和产业的多功能性，以备灾。其次，指出信息和沟通障碍是需要解决的主要困难，特别是在前驱和紧急阶段涉及不同人员和问题的复杂情况下。研究表明，灾后恢复可能会带来新产品的创造、形象的提升、丰富当地知识、人与人和人与地方的联系，以长远的眼光和战略促进旅游业的可持续发展。研究得出结论，必须通过当地利益相关者（包括公共部门、私营部门和其他非政府或社区组织）之间的有效合作来增强目的地的复原力。