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A case study of Singapore Management University Libraries: Adopting a mixed methods approach towards collection evaluation
The Journal of Academic Librarianship ( IF 1.953 ) Pub Date : 2021-02-25 , DOI: 10.1016/j.acalib.2021.102330
Samantha Lim Li Min , Biddy Casselden

With rising costs and limited resources, it has become increasingly important for academic libraries to make acquisition decisions prudently to build a collection that meets its users' learning, teaching, and research needs. As such, Singapore Management University's (“SMU”) Libraries use a patron-driven acquisitions process, whereby acquisition decisions are guided by users' needs and requests. This article seeks to investigate if the current patron-driven acquisitions approach adequately meets the research needs of SMU's users through a mixed methods approach. A collection analysis was first conducted on the SMU Libraries' publications' references from the years 2017 to 2018 using the Scopus database. To ensure that the results of the study were valid and reliable, this study also analysed the Library Service Quality Survey for 2018, in addition to interviews with selected undergraduate and postgraduate students. This resulted in the triangulation of these results enabling comparison and analysis across a range of dimensions. The findings show that the library collection was largely able to meet users' needs. Most of the cited publications could be found in the library collection, and users were satisfied with the collection. However, there was a lack of awareness of library resources and how to use them effectively.



中文翻译:

新加坡管理大学图书馆案例研究:采用混合方法进行馆藏评估

随着成本上升和资源有限,对于大学图书馆来说,谨慎地做出购买决策以建立满足用户学习,教学和研究需求的馆藏变得越来越重要。因此,新加坡管理大学(“ SMU”)图书馆使用顾客主导的采购流程,从而根据用户的需求和要求来指导采购决策。本文旨在研究当前的顾客驱动的收购方法是否能够通过混合方法方法充分满足SMU用户的研究需求。首先使用Scopus数据库对2017年至2018年间SMU图书馆出版物的参考文献进行了馆藏分析。为了确保研究结果有效可靠,除了对选定的本科生和研究生进行访谈之外,本研究还分析了2018年的图书馆服务质量调查。这导致对这些结果进行三角测量,从而可以在多个维度上进行比较和分析。调查结果表明,图书馆馆藏能够满足用户的需求。大部分引用的出版物都可以在图书馆藏书中找到,并且用户对藏书感到满意。但是,缺乏对图书馆资源以及如何有效利用它们的认识。需要。大部分引用的出版物都可以在图书馆藏书中找到,并且用户对藏书感到满意。但是,缺乏对图书馆资源以及如何有效利用它们的认识。需要。大部分引用的出版物都可以在图书馆藏书中找到,并且用户对藏书感到满意。但是,缺乏对图书馆资源以及如何有效利用它们的认识。

更新日期:2021-02-25
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