The service user experience of children, their families and other stakeholders in a therapeutic program should inform quality of care, practice and organisation of services. Children referred to Take Two are clients of Child Protection for whom abuse and neglect have been substantiated. This paper aims to describe the development of the Take Two Stakeholder Survey, as well as to examine the reliability and factorial structure of the survey. In addition, the experience of consumers utilising the service will be described together with recommendations for clinical practice improvements and enhanced consumer engagement.

中文翻译：

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衡量消费者的体验：Take Two 利益相关者调查的可靠性和因子结构

儿童、他们的家人和其他利益相关者在治疗计划中的服务用户体验应告知护理质量、实践和服务组织。提到 Take Two 的儿童是儿童保护组织的客户，他们的虐待和忽视已得到证实。本文旨在描述采取两个利益相关者调查的发展，以及检验调查的可靠性和因子结构。此外，还将描述消费者使用该服务的体验，以及改进临床实践和增强消费者参与度的建议。