This study explores the dynamics of workforce diversity, diversity management, and organizational performance in social enterprises. Semi-structured in-depth interviews were conducted with 14 individuals working in the social enterprise sector in Los Angeles, California, including both top management and regular employees. Data were analyzed using thematic analysis rooted in grounded theory. Overall, high levels of diversity in gender, race/ethnicity, education, and sexual orientation were identified in social enterprises, while low levels of age and value diversity were found. Workforce diversity and diversity management were reported to be crucial factors that positively influence organizational performance. Although interviewees considered diversity management to play an important role in promoting organizational performance, they were less likely to implement diversity management themselves. By providing important insights into workforce diversity, diversity management, and organizational performance in social enterprises, this study contributes to an understanding of the dynamics and provides suggestions for sustainability in social enterprises.

中文翻译：

---

多样性重要吗？探索社会企业的劳动力多元化、多元化管理和组织绩效

本研究探讨了社会企业中劳动力多元化、多元化管理和组织绩效的动态。对在加利福尼亚州洛杉矶的社会企业部门工作的 14 个人进行了半结构化的深度访谈，其中包括高层管理人员和正式员工。使用扎根于扎根理论的主题分析来分析数据。总体而言，社会企业在性别、种族/民族、教育和性取向方面的多样性较高，而年龄和价值观的多样性较低。据报道，劳动力多元化和多元化管理是对组织绩效产生积极影响的关键因素。尽管受访者认为多元化管理在促进组织绩效方面发挥着重要作用，他们不太可能自己实施多样性管理。通过对社会企业的劳动力多样性、多样性管理和组织绩效提供重要见解，本研究有助于了解社会企业的动态并为社会企业的可持续性提供建议。