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Double-edged effects of work-related technology use after hours on employee well-being and recovery: The role of appraisal and its determinants
German Journal of Human Resource Management ( IF 3.3 ) Pub Date : 2021-02-24 , DOI: 10.1177/2397002221995797
Kathrin Reinke 1, 2 , Sandra Ohly 2
Affiliation  

Research suggests that work-related use of information and communication technologies (ICTs) after hours involves both harms and benefits for employee well-being. Yet, these findings are mainly based on examining the extent of ICT use as the focal construct of interest. Based on cognitive appraisal theories of stress, we argue that research needs to include individuals’ evaluation of their work-related ICT use after hours as well as the conditions shaping this appraisal to explain double-edged effects of ICT use on well-being. Thus, we investigate (1) how situational and personal factors influence whether work-related ICT use after hours is evaluated as positive or negative, and (2) how these factors and ICT use appraisal relate to employee well-being and recovery, beyond the extent of ICT use. We collected data in a daily diary study over five consecutive days. Multilevel path analyses with data from 51 employees and 151 daily observations indicated that goal progress and autonomous motivation for ICT use were positively related to positive ICT use appraisal. Besides, goal progress predicted less and overload predicted more negative ICT use appraisal. In turn, ICT use appraisal was associated with employees’ affective states and psychological detachment in the evening, beyond the extent of ICT use. Additionally, we found several indirect effects of goal progress and overload on employee well-being and recovery via ICT use appraisal. Our findings emphasize the need to investigate ICT usage experiences to explain the double-edged consequences of work-related ICT use after hours on employee well-being.



中文翻译:

下班后使用与工作相关的技术对员工的福祉和恢复的双重影响:评估的作用及其决定因素

研究表明,下班后与工作相关的信息和通信技术(ICT)使用对员工的福祉既有危害,也有好处。然而,这些发现主要是基于对信息通信技术作为关注的焦点结构的利用程度的考察。基于压力的认知评估理论,我们认为研究需要包括个人下班后对与工作相关的ICT使用的评估以及塑造该评估的条件,以解释ICT使用对幸福感的双重影响。因此,我们调查(1)在下班后,情况和个人因素如何影响与工作相关的ICT使用被评估为正面还是负面;以及(2)这些因素和ICT使用评估如何与员工的福祉和康复相关, ICT的使用范围。我们在连续五天的每日日记研究中收集了数据。使用来自51名员工的数据和151次日常观察的多级路径分析表明,信息通信技术使用的目标进度和自主动机与积极的信息通信技术使用评估呈正相关。此外,目标进度预测较少,超负荷预测对ICT使用的负面评价则更多。反过来,ICT使用评估与员工的情感状态和晚上的心理超支相关,超出了ICT使用的范围。此外,我们发现通过ICT使用评估,目标进度和超负荷对员工的福祉和恢复有若干间接影响。我们的研究结果强调,有必要调查ICT的使用经验,以解释数小时后与工作相关的ICT使用对员工福祉的双重后果。使用来自51名员工的数据和151次日常观察的多级路径分析表明,信息通信技术使用的目标进度和自主动机与积极的信息通信技术使用评估呈正相关。此外,目标进度预测较少,超负荷预测对ICT使用的负面评价则更多。反过来,ICT使用评估与员工的情感状态和晚上的心理超支相关,超出了ICT使用的范围。此外,我们发现通过ICT使用评估,目标进度和超负荷对员工的福祉和恢复有若干间接影响。我们的研究结果强调,有必要调查ICT的使用经验,以解释数小时后与工作相关的ICT使用对员工福祉的双重后果。使用来自51名员工的数据和151次日常观察的多级路径分析表明,信息通信技术使用的目标进度和自主动机与积极的信息通信技术使用评估呈正相关。此外,目标进度预测较少,超负荷预测对ICT使用的负面评价则更多。反过来,ICT使用评估与员工的情感状态和晚上的心理超支相关,超出了ICT使用的范围。此外,我们发现通过ICT使用评估,目标进度和超负荷对员工的福祉和恢复有若干间接影响。我们的研究结果强调,有必要调查ICT的使用经验,以解释数小时后与工作相关的ICT使用对员工福祉的双重后果。

更新日期:2021-02-24
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