Statistically, about 70% of the process industry accidents in the refinery control room are caused by human error. It is necessary to develop a deeper understanding of the interaction between humans and the automated systems. This experiment investigated the effectiveness of Overview Displays in a refinery control room by using eye‐tracking measures. Specifically, control room operators were presented with three Overview Displays that have been adopted by the oil and gas industry under two levels of difficulty for each display. The dependent variables include five eye‐movement metrics that previous studies have related to cognitive processing. The results indicated that Overview Display type significantly affected eye‐movement behavior. The consistency between eye tracking results and the performance results suggesting the possibility that eye‐tracking measures could be used to indicate the performance results. The findings could be used to increase operator assessment effectiveness.

中文翻译：

---

在过程控制监视任务中进行眼动追踪的潜在好处

据统计，在炼油厂控制室中，约有70％的过程工业事故是由人为错误引起的。有必要对人与自动化系统之间的交互作用有更深入的了解。本实验通过眼动追踪方法研究了炼油厂控制室中概览显示的有效性。具体而言，为控制室操作员提供了三个概述显示，这些显示已被石油和天然气行业采用，每个显示具有两个难度级别。因变量包括先前研究与认知加工有关的五个眼动指标。结果表明，概览显示类型显着影响了眼睛的运动行为。眼动追踪结果与性能结果之间的一致性表明，可以使用眼动追踪措施来指示性能结果。这些发现可用于提高操作员评估的有效性。