Purpose In this paper we will share how our maturing value and impact model at The University of Sunderland is enabling us to generate evidence and articulate the insights we draw from that evidence to inform and underpin our strategic service planning, resourcing and reporting. Design/methodology/approach We will demonstrate how impactful articulation of these insights through data-visualization is enabling us to employ thought-leadership in our relationship management with stakeholders, by increasing their understanding of the benefit of engagement with our service offers and demonstrating value for money and the value and impact of our role in achieve institutional objectives. Our paper will give an overview of the key techniques of our model and will then demonstrate its practical applications using the following examples: • How our model is underpinning our approaches to thought leadership in relationship management by enabling us to effectively generate and articulate evidence to inform strategic fa...

中文翻译：

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生成定制的价值和影响证据，为桑德兰大学的服务参与思想领导方法提供参考

目的在本文中，我们将分享桑德兰大学的成熟价值和影响模型如何使我们能够生成证据并阐明我们从该证据中得出的见解，从而为我们的战略服务计划，资源配置和报告提供信息和基础。设计/方法/方法我们将展示如何通过数据可视化有效地表达这些见解，从而使我们在与利益相关者的关系管理中运用思想领导力，从而增加他们对与我们的服务报价互动的好处的理解，并展示其价值。金钱以及我们在实现体制目标方面的作用的价值和影响。本文将概述模型的关键技术，然后使用以下示例演示其实际应用：