Purpose As libraries are required to become more accountable and demonstrate that they are meeting performance metrics, an assessment website can be a means for providing data for evidence-based decision making and an important indicator of how a library interacts with its constituents. The purpose of this paper is to share the results of a review of websites of academic libraries from four countries, including the UK, Canada, Australia and the USA. Design/methodology/approach The academic library websites included in the sample were selected from the Canadian Association of Research Libraries, Research Libraries of the United Kingdom, Council of Australian University Libraries, Historically Black College & Universities Library Alliance, Association of Research Libraries and American Indian Higher Education Consortium. The websites were evaluated according to the absence or presence of nine predetermined characteristics related to assessment. Findings It was discovered that “one size does not fit all” and found several innovative ways institutions are listening to their constituents and making improvements to help users succeed in their academic studies, research and creative endeavors. Research limitations/implications Only a sample of academic libraries from each of the four countries were analyzed. Additionally, some of the academic libraries were using password protected intranets unavailable for public access. The influences of institutional history and country-specific practices also became compelling factors during the analysis. Originality/value This paper seeks to broaden the factors for what is thought of as academic library assessment with the addition of qualitative and contextual considerations.

中文翻译：

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高校图书馆评估网站如何传达信息并显示价值

目的由于要求图书馆提高问责制并证明它们满足绩效指标，因此评估网站可以成为为循证决策提供数据的一种手段，并且可以作为图书馆与其组成部分相互作用的重要指标。本文的目的是分享对来自英国，加拿大，澳大利亚和美国四个国家的大学图书馆网站的评论结果。设计/方法/方法样本中包含的大学图书馆网站选自加拿大研究图书馆协会，英国研究图书馆，澳大利亚大学图书馆理事会，历史悠久的布莱克学院与大学图书馆联盟，研究图书馆协会和美国印度高等教育联盟。根据是否存在与评估有关的九个预定特征对网站进行评估。调查结果发现“一种尺寸无法适应所有人”，并发现了几种创新的方式，机构正在倾听其成分，并进行改进以帮助用户在其学术研究，研究和创新工作中取得成功。研究局限/意义仅分析了四个国家中每个国家的大学图书馆样本。此外，一些大学图书馆使用的是受密码保护的Intranet，但公众无法访问。在分析过程中，机构历史和特定国家实践的影响也成为令人信服的因素。