The purpose of this paper is twofold. It first examines cross-institutional benchmark data about “library as place” from 99 US schools in the Measuring Information Service Outcomes (MISO) Survey (www.misosurvey.org). The data demonstrate the value of “library as place” to students in particular. Second, the paper shares case studies of how two college libraries made MISO Survey “library as place” data actionable. Lafayette College (Easton, Pennsylvania) analyzed local MISO Survey data after a renovation to validate return on investment. Earlham College (Richmond, Indiana) analyzed MISO Survey data to help secure a science library renovation and to justify an architectural study for its main library.,The paper begins with an analysis of “library as place” using aggregate benchmarks derived from US college and university respondents between 2012 and 2015. Specifically, the paper contrasts student and faculty perceptions of “library as place” via national benchmarks about: library services importance, satisfaction, and use (three benchmarks); hybrid online/“place-based” library services importance, satisfaction, and use (three benchmarks). Pivoting from higher education to individual, local perspectives, two case studies reveal how academic libraries used MISO Survey findings to demonstrate the value of “library as place” for renovation purposes.,The findings include that undergraduates make more frequent use than faculty of place-based services such as reference, equipment loans, and physical course reserves. Undergraduates also find most of these services more important than faculty do. Faculty makes generally more frequent use than undergraduates of online services such as library databases and the catalog. They find that these services to be more important than undergraduates do. Faculty and undergraduates use newer library discovery systems with equal frequency and find them to be equally important. Undergraduates find comfortable library spaces to be very important, and faculty considers them to be only a bit less important.,This is the first paper using MISO Survey data to focus on the importance and satisfaction of place-based library services involving cross-institutional comparisons for students and faculty. Previously published research using MISO Survey data have compared the use of place-based library services. This is also the first paper to offer case studies about how institutions use MISO Survey data to demonstrate the value of “library as place.”

中文翻译：

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通过MISO问卷调查证明“原地图书馆”的价值

本文的目的是双重的。它首先在“衡量信息服务成果（MISO）调查”（www.misosurvey.org）中检查了来自美国99所学校的“地方图书馆”跨机构基准数据。数据特别显示了“图书馆作为地方”对学生的价值。其次，本文分享了两个大学图书馆如何使MISO Survey“图书馆作为地方”数据可行的案例研究。拉法叶学院（宾夕法尼亚州伊斯顿）在翻修后分析了当地的MISO调查数据，以验证投资回报率。Earlham College（印第安纳州里士满）对MISO调查数据进行了分析，以帮助确保科学图书馆的装修并为其主要图书馆进行建筑研究的依据。本文首先使用从2012年至2015年间美国大学和大学受访者得出的总体基准对“图书馆作为地方”进行分析。具体地说，本文通过以下国家基准来比较学生和教师对“图书馆作为地方”的看法：图书馆服务的重要性，满意度和使用率（三个基准）；混合在线/“基于地点”的图书馆服务的重要性，满意度和使用（三个基准）。从高等教育的角度出发，从个人的角度出发，进行了两个案例研究，揭示了高校图书馆如何利用MISO调查结果来证明“图书馆作为地方”用于翻新目的的价值。研究结果包括，与地方大学相比，大学生使用频率更高-基础服务，例如参考资料，设备贷款和体育课程储备。本科生还发现其中大多数服务比教师更重要。通常，教师比在线服务（如图书馆数据库和目录）的本科生更频繁地使用。他们发现这些服务比大学生更重要。教师和大学生使用更新的图书馆发现系统的频率相同，并且发现它们同等重要。本科生认为舒适的图书馆空间非常重要，而教师认为舒适空间并不那么重要。，这是第一份使用MISO调查数据来关注基于场所的图书馆服务的重要性和满意度的论文，涉及跨机构比较对于学生和教师。以前使用MISO调查数据发布的研究已经比较了基于位置的图书馆服务的使用。