Purpose This paper aims to establish public departments’ compliance with National Archives of Zimbabwe (NAZ)’s records survey recommendations as well as to find out reasons for compliance and non-compliance. Design/methodology/approach This quantitative research used a survey research design and collected data using questionnaires, which were triangulated by document reviews and personal observation. A census approach was used where all 15 public departments upon which post-records survey inspections were conducted by Gweru Records Centre in the Midlands Province in 2016 were involved in the study. Findings The study revealed that many public departments in Zimbabwe disregarded records survey recommendations given by NAZ after records surveys. This was despite the fact that NAZ was armed with the National Archives of Zimbabwe Act (1986) which in principle is supposed to induce compliance by client departments. As a result, the records management situation in public departments has not improved much, and in some cases, it has become worse. Originality/value A lot has been published about records surveys in Zimbabwe, for example, by Chaterera (2008, 2013), Dewah (2010), Karimanzira and Mutsagondo (2015), Maboreke (2007) and Mutsagondo (2012). These studies have shown the importance of records surveys. However, none of them has evaluated the effectiveness of records surveys by examining the degree of compliance to records survey recommendations by public departments. This study thus scores a first in this regard. The study will enable NAZ to make a cost-benefit analysis of records surveys as well as to use results of this study to effect necessary operational, tactical and strategic decisions as regards the exercise.

中文翻译：

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津巴布韦的记录后调查检查：关于遵守和不遵守记录调查建议的思考

目的本文旨在建立公共部门对津巴布韦国家档案馆（National Archives of Zimbabwe，NAZ）的记录调查建议的合规性，并找出合规性和不合规性的原因。设计/方法/方法这项定量研究使用了调查研究设计，并使用调查表收集了数据，这些调查表通过文档审查和个人观察进行了三角测量。本研究采用普查方法，由米德兰省省的Gweru记录中心于2016年对所有15个公共部门进行了事后调查检查。调查结果发现，津巴布韦的许多公共部门在记录调查后无视NAZ提出的记录调查建议。尽管事实是NAZ武装有《津巴布韦国家档案馆法》（1986年），该法原则上应促使客户部门遵守。结果，公共部门的记录管理状况没有得到很大改善，并且在某些情况下情况变得更糟。原创性/价值关于津巴布韦的记录调查，已经发表了很多内容，例如Chaterera（2008，2013），Dewah（2010），Karimanzira和Mutsagondo（2015），Maboreke（2007）和Mutsagondo（2012）。这些研究表明了记录调查的重要性。但是，他们都没有通过检查公共部门对记录调查建议的遵守程度来评估记录调查的有效性。因此，该研究在这方面得分第一。