In Japan, an increasing number of elderly people are facing legal issues. However, whether they have enough access to legal services remains unclear. Therefore, this study used a mixed-methods approach—web and interview surveys—to identify elderly people’s experience with legal problems, factors that affect their decisions to consult lawyers about their problems, and factors that relate to their knowledge about the availability of legal consultation. Results showed that legal problems were related to issues with family or relatives. Second, elderly people did not consult lawyers if they could solve problems on their own, felt helpless, or lacked a connection with legal professionals. Third, respondents who had knowledge about the availability of legal consultation were male or working elderly. The overall results suggest that elderly people are not homogeneous, and more support is needed for those who feel helpless or lack knowledge about legal consultation.

中文翻译：

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日本老年人如何获得法律服务？咨询行为分析

在日本，越来越多的老年人面临法律问题。然而，他们是否有足够的机会获得法律服务仍不清楚。因此，本研究采用混合方法——网络调查和访谈调查——来确定老年人在法律问题方面的经历、影响他们就其问题咨询律师的决定的因素，以及与他们对法律咨询可用性的了解相关的因素。 . 结果表明，法律问题与家庭或亲属的问题有关。其次，老年人如果可以自己解决问题、感到无助或与法律专业人士缺乏联系，他们不会咨询律师。第三，了解法律咨询可及性的受访者为男性或在职老人。