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Practice Note: Asking Better Questions
Conflict Resolution Quarterly Pub Date : 2016-06-03 , DOI: 10.1002/crq.21170
Trip Barthel , Mary Fortson-Harwell 1
Affiliation  

This article examines ways that mediators can ask better questions by developing a line of inquiry that facilitates insight through movement within the stages of mediation. Well-designed questions can shift perspectives, promote understanding, offer opportunities, engage participation, and create possibilities. Better questions in mediation are asked with curiosity and emotional detachment, trustworthy, emotionally intelligent, balanced and open, asked with an awareness of learning styles, creative, future focused, and unifying.

中文翻译:

练习笔记:提出更好的问题

本文研究了调解员可以通过开发一系列调查来提出更好问题的方法,该调查路线有助于通过调解阶段内的运动促进洞察力。精心设计的问题可以转变观点、促进理解、提供机会、参与并创造可能性。更好的调解问题是带着好奇心和情感超脱、值得信赖、情商高、平衡和开放、对学习风格、创造性、面向未来和统一的意识提出的。
更新日期:2016-06-03
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