Addressing calls for more mediation process research, this qualitative study explored which contradictory tensions are in play in a helpful working relationship between mediators and their clients. Data were collected in semistructured interviews with divorce mediators (n = 12). Relational dialectical analysis detailed how divorce mediators varied practice styles along the central opposing pulls of client self-determination and professional control, neutrality and engagement, and efficiency and exploration. The findings counterbalance traditional hallmarks of mediation and highlight a range of dynamic truths in which mediators operate. Methodological limitations and implications for research and practice are discussed.

中文翻译：

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探索离婚调解员与当事人之间的有益张力：关系辩证分析

为了应对更多调解过程研究的呼吁，这项定性研究探讨了调解员与其客户之间的有益工作关系中哪些矛盾的紧张局势正在发挥作用。数据是在与离婚调解员（n = 12）的半结构化访谈中收集的。关系辩证分析详细说明了离婚调解员如何沿着客户自决和专业控制、中立和参与以及效率和探索的中心对立拉力改变实践风格。调查结果抵消了调解的传统特征，并突出了调解员运作的一系列动态事实。讨论了方法论的局限性和对研究和实践的影响。