Purpose The purpose of this paper is to explore the under-considered perspectives of service users engaged in various community sentences based on a “strengths-based” approach to desistance. Further to recent changes in the sector, the paper considers service user views for programmes delivered by combinations of agencies from private, public and third sectors. Design/methodology/approach The paper is based on analysis of 64 semi-structured interviews with users of four programmes, accompanied with informal fieldwork observations by the researchers as they carried out the research at the premises of service providers. Findings The research finds that service user perceptions of the legitimacy of programmes are closely related to their understanding of three key dimensions: first, the “authenticity” of those delivering the service; second, the instrumental (in broad terms) gains they expect from engagement; and third, their understanding of the identity and ethos of the programme. Originality/value The paper adds important understanding based on service user perceptions in a period when service provision is being diversified. Further directions for other research are identified and it is recognised that a limitation of the current study is that it incorporates a sample drawn from one area.

中文翻译：

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TR后环境中罪犯管理计划的合法性

目的本文的目的是探讨基于“基于强度”的抵制方法，使用各种社区句子的服务用户的未充分考虑的观点。继该行业的最新变化之后，本文考虑了私营，公共和第三部门的机构联合提供的程序的服务用户观点。设计/方法/方法本文基于对四个程序的用户进行的64次半结构化访谈的分析，并伴随着研究人员在服务提供商处进行研究时的非正式实地观察。调查结果发现，服务用户对程序合法性的理解与他们对以下三个关键维度的理解密切相关：第一，服务提供者的“真实性”。第二，他们期望从参与中获得的工具性（广义上）收益；第三，他们对计划的身份和精神的理解。独创性/价值在服务提供多样化的时期，本文基于服务用户的理解增加了重要的理解。确定了其他研究的进一步方向，并且认识到当前研究的局限性在于它包含了从一个区域抽取的样本。