Purpose The purpose of this paper is to highlight an urgent need for new and improved approaches to supporting hate crime victims and tackling hate crime perpetration in the light of escalating levels of hate crime and growing concerns over the effectiveness of existing interventions and support structures. Design/methodology/approach The paper draws from the authors’ own extensive fieldwork conducted with more than 2,000 victims of hate crime over a series of recent studies. The research was designed to uncover lived experiences of hate crime, to understand the physical and emotional harms suffered by victims and their families, and to identify ways of improving the quality of support offered to victims. Findings The findings illustrate that current responses to hate crime are hampered by a range of perceived challenges and barriers to justice which exacerbate the harms associated with hate crimes. This includes low levels of public awareness of relevant policies, laws and support services, a lack of meaningful engagement between professionals and marginalised communities and a failure to provide victim-centred criminal justice interventions. Practical implications This paper includes a number of recommendations in relation to how scholars, policy makers and professionals can overcome the failings that have been identified, which includes prioritising engagement with diverse communities, improving awareness of hate crime and generating a more comprehensive evidence base on hate crime perpetration. Originality/value These themes discussed within this paper are based upon the views and experiences of an extensive sample of hate crime victims, many of whom have never previously shared their stories with researchers, the police or any other support organisations.

中文翻译：

---

超越空洞的承诺？仇恨犯罪奖学金和政策的现实检查

目的本文的目的是强调迫切需要一种新的和改进的方法，以支持仇恨犯罪受害者和应对仇恨犯罪行为，因为仇恨犯罪的水平不断上升，并且对现有干预措施和支持结构的有效性日益关注。设计/方法论/方法本文来自作者自己的广泛野外调查，该调查是在一系列近期研究中与2,000多名仇恨犯罪受害者进行的。该研究旨在揭示仇恨犯罪的现实经验，了解受害者及其家人遭受的身体和情感伤害，并确定提高向受害者提供支持的质量的方法。调查结果表明，当前对仇恨犯罪的应对受到一系列可察觉的挑战和司法障碍的阻碍，这些挑战和仇恨加剧了与仇恨犯罪有关的危害。这包括公众对相关政策，法律和支持服务的了解程度低，专业人员与边缘化社区之间缺乏有意义的参与以及未能提供以受害者为中心的刑事司法干预措施。实际意义本文针对学者，政策制定者和专业人员如何克服已发现的失败提出了一些建议，其中包括优先考虑与不同社区的接触，提高对仇恨犯罪的认识以及基于仇恨产生更全面的证据犯罪行为。