Abstract

Web design standards have evolved considerably since the introduction of smartphones and tablets, but many academic library websites have fallen behind, perhaps due to a lack of internal user experience (UX) research and design practices. This article presents a discussion of various UX research and design methods undertaken by the Pratt Institute Libraries via collaboration with courses in Pratt’s School of Information. Projects discussed include web analytics, user testing, online surveys, personas definition, card sorting, and prototyping. The insights gained from this study may be of assistance to other academic libraries planning to redesign and improve their online experience.

摘要

自智能手机和平板电脑问世以来，网页设计标准已经发生了很大变化，但许多学术图书馆网站已经落后，这可能是由于缺乏内部用户体验 (UX) 研究和设计实践。本文讨论了普拉特学院图书馆通过与普拉特信息学院的课程合作开展的各种用户体验研究和设计方法。讨论的项目包括网络分析、用户测试、在线调查、角色定义、卡片分类和原型设计。从这项研究中获得的见解可能有助于其他计划重新设计和改善其在线体验的学术图书馆。