“Tourism for all” is based on three main aspects: accessible tourism, sustainable tourism and social tourism. Accessibility is an essential part of responsible and sustainable tourism. A sizable segment of the population comprises people who have a type of disability or people who are older and, as a result of age, experience diminished physical and/or mental abilities. The aim of this study is to analyze whether the mobile applications and websites of Portuguese and Spanish Destination Management Organizations (DMOs) are accessible. For this purpose, accessible destinations listed by the Tur4all project were taken as a sample for a quantitative exploratory study. Several tools related to accessibility were used to determine their level of compliance with the Web Content Accessibility Guidelines (WCAG) 2.1. The results reveal that the percentage of non-compliance with accessibility criteria is very high in DMOs in Portugal and especially in Spain. In conclusion, tourism for all is important, including its digital tools. The practical implications include guidance on accessibility for institutions and companies, as well as a need to raise awareness of its importance in the tourism sector. This is the only study that analyzes the accessibility of both apps and websites of the same institution according to the requirements in WCAG 2.1.

中文翻译：

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葡萄牙语和西班牙语DMO的辅助功能应用程序和网站

“全民旅游”基于三个主要方面：无障碍旅游，可持续旅游和社会旅游。无障碍获取是负责任和可持续旅游业的重要组成部分。人口中相当大的一部分包括患有某种残疾的人或年龄较大的人，这些人由于年龄的增长而身体和/或心理能力下降。这项研究的目的是分析是否可以访问葡萄牙和西班牙目的地管理组织（DMO）的移动应用程序和网站。为此，将Tur4all项目列出的可到达目的地作为定量探索研究的样本。使用了几种与可访问性相关的工具来确定它们是否符合Web内容可访问性指南（WCAG）2.1。结果表明，在葡萄牙，尤其是西班牙，DMO中不符合可访问性标准的比例很高。总之，人人享有旅游很重要，包括其数字工具。实际影响包括有关机构和公司无障碍获取的指南，以及需要提高对其在旅游部门中重要性的认识。这是唯一根据WCAG 2.1的要求分析同一机构的应用程序和网站的可访问性的研究。还需要提高人们对其在旅游业中重要性的认识。这是唯一根据WCAG 2.1的要求分析同一机构的应用程序和网站的可访问性的研究。还需要提高人们对其在旅游业中重要性的认识。这是唯一根据WCAG 2.1的要求分析同一机构的应用程序和网站的可访问性的研究。