Drawing on international research, policy and practice this paper explores what is meant by service user involvement, how it has developed and how it has been implemented across different areas of practice. Using examples from across the health and social care fields, it reflects on how the learning from other areas of practice where service user involvement has been successful may be applied to the family justice field. The arguments presented highlight the value of taking a bottom-up approach in designing and implementing innovations in family justice, which would embrace the views of family members including children, as “service users”. It is important, however, to balance both the challenges and the opportunities offered by involving those who are ‘experts by experience’ in the Family Justice processes, in order to lead to improved services and experiences.

中文翻译：

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“经验专家”：服务使用者和家庭参与设计和实施家庭司法创新

本文借鉴国际研究、政策和实践，探讨了服务用户参与的含义、它是如何发展的以及如何在不同的实践领域实施。使用来自健康和社会保健领域的例子，它反映了如何将服务用户参与成功的其他实践领域的经验应用于家庭司法领域。所提出的论点强调了在设计和实施家庭司法创新方面采用自下而上的方法的价值，这种方法将接纳包括儿童在内的家庭成员作为“服务使用者”的观点。然而，重要的是要平衡那些“经验丰富的专家”参与家庭司法程序所带来的挑战和机遇，