A survey of human factors practitioners working in health care was administered to understand their challenges and successes encountered when responding to the COVID-19 pandemic. Focus areas identified by survey respondents related to workflow, physical environments, communication, and implementation of new technologies. The results from this study can be used by human factors practitioners to demonstrate the common challenges and opportunities for applying human factors to system redesign within their health care organizations. These findings can also be used to encourage investments in human factors by health care organizations and the federal government.

中文翻译：

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卫生保健人为因素在应对COVID-19中的作用：行业调查结果

对从事卫生保健工作的人为因素从业人员进行了一项调查，以了解他们在应对COVID-19大流行时遇到的挑战和取得的成功。由调查受访者确定的重点领域与工作流程，物理环境，通信和新技术的实施有关。人为因素从业者可以使用这项研究的结果来证明在其医疗保健组织中将人为因素应用于系统重新设计的常见挑战和机遇。这些发现还可以用于鼓励卫生保健组织和联邦政府对人为因素进行投资。