The discipline of human factors and ergonomics is largely focused on principled development of generalizable solutions. The process is typically slow, spanning months, even years. A crisis such as the COVID-19 pandemic presents a different problem. How can human factors and ergonomics professionals react quickly, within hours or days, to provide viable solutions to unanticipated problems as they become apparent? Here we report on a small project in which we were able to respond rapidly to an emergent COVID-19 requirement. Given time constraints, we had no opportunity to follow a systematic analysis and design strategy. Our development and testing strategies reveal lessons that can be applied more generally to development of human factors and ergonomics interventions within emerging crises.

人为因素和人体工程学的学科主要集中在可通用解决方案的原则性开发上。该过程通常很慢，跨越数月甚至数年。诸如COVID-19大流行这样的危机提出了另一个问题。人为因素和人体工程学专业人士如何在数小时或数天内迅速做出反应，为无法预料的问题提供可行的解决方案？在这里，我们报告了一个小型项目，在该项目中，我们能够快速响应紧急的COVID-19要求。由于时间限制，我们没有机会遵循系统的分析和设计策略。我们的开发和测试策略揭示了可广泛应用于新兴危机中人为因素和人机工程学干预措施的课程。