Executive Summary

In the contemporary time, the reliability of any product has become a big issue from the customer’s perspective due to exponentially mushrooming markets of electronics and digital gadgets. Since the use of digital equipment is tremendously increasing, as a consequence, the production and availability of products are also increasing rampantly. Due to the flooding of digital products, customers often end up in a dilemma regarding the abundant choice and subsequently, become very much dependent upon the reviews of experts and fellow customers as well. In many cases, unfortunately, it is encountered that the products are not reliable enough as suggested by the reviewers. Besides, it is often seen that the manufacturing companies provide almost similar types of features and facilities for products and customers usually end up in a dilemma The confusion gets triggered when varieties of commodities are manufactured and supplied by different manufacturers bearing almost the same features nearly at the same price. In such situations, the reviews of experts and customers already using the product become essential. The reliability of a product relies upon the reviews of the previous customers of the same product. In this article, fuzzy multi-criteria decision-making methodology has been employed to find the reliability of a product considering different features of the product based on the reviews of customers and experts. This paper presents a neo distance measure on hesitant fuzzy set which is found on the notion of score function and mean deviation. Explanatory instances are provided to reveal the distinctiveness and merit of our proposed idea on distance measure over existing distance measures. After that, the proposed distance measure is applied in the decision-making approach for taking up the best electronic products. It is evidenced that the proposed distance measure is beneficial to measure distance degree between two unequal Hesitant Fuzzy Elements (HFEs) without putting extra elements in the shorter HFE. The proposed distance measures can be utilized in the decision-making field in the near future under diverse conditions to display undetermined particulars in a much-clarified manner.

执行摘要

在当今时代，由于电子和数码产品市场的迅猛增长，从客户的角度来看，任何产品的可靠性都已成为一个大问题。由于数字设备的使用正在急剧增加，因此，产品的生产和可用性也在迅速增加。由于数字产品的泛滥，客户通常会在选择丰富的问题​​上陷入困境，并且随后变得非常依赖专家和其他客户的评论。不幸的是，在许多情况下，会遇到审阅者建议的产品不够可靠的情况。除了，经常看到制造公司为产品提供几乎相似类型的功能和设施，而客户通常陷入困境。当不同的制造商生产和提供的商品种类几乎相同，几乎具有相同的功能时，就会引起混乱。价格。在这种情况下，必须对已经使用该产品的专家和客户进行审查。产品的可靠性取决于对同一产品的先前客户的评论。在本文中，已采用模糊的多准则决策方法，根据客户和专家的评论，考虑了产品的不同特性，来找到产品的可靠性。本文提出了一种基于犹豫模糊集的新距离度量，该度量基于得分函数和均值偏差的概念。提供了解释性实例，以揭示我们提出的距离测量概念相对于现有距离测量方法的独特性和优点。然后，将拟议的距离测量方法应用于决策方法中，以获取最佳的电子产品。有证据表明，所提出的距离度量有利于测量两个不相等的犹豫模糊元素（HFE）之间的距离程度，而无需在较短的HFE中添加额外的元素。所提出的距离度量可以在不久的将来在各种条件下用于决策领域，以非常明确的方式显示未确定的细节。提供了解释性实例，以揭示我们提出的距离测量概念相对于现有距离测量方法的独特性和优点。然后，将拟议的距离测量方法应用于决策方法中，以获取最佳的电子产品。有证据表明，所提出的距离度量有利于测量两个不相等的犹豫模糊元素（HFE）之间的距离程度，而无需在较短的HFE中添加额外的元素。所提出的距离度量可以在不久的将来在各种条件下用于决策领域，以非常明确的方式显示未确定的细节。提供了解释性实例，以揭示我们提出的距离测量概念相对于现有距离测量方法的独特性和优点。之后，将拟议的距离测量方法应用于决策方法中，以获取最佳的电子产品。有证据表明，所提出的距离度量有利于测量两个不相等的犹豫模糊元素（HFE）之间的距离程度，而无需在较短的HFE中添加额外的元素。所提出的距离度量可以在不久的将来在各种条件下用于决策领域，以非常明确的方式显示未确定的细节。拟议的距离测量方法被用于决策方法，以获取最佳的电子产品。有证据表明，所提出的距离度量有利于测量两个不相等的犹豫模糊元素（HFE）之间的距离程度，而无需在较短的HFE中添加额外的元素。所提出的距离度量可以在不久的将来在各种条件下用于决策领域，以非常明确的方式显示未确定的细节。拟议的距离测量方法被用于决策方法，以获取最好的电子产品。有证据表明，所提出的距离度量有利于测量两个不相等的犹豫模糊元素（HFE）之间的距离程度，而无需在较短的HFE中添加额外的元素。所提出的距离度量可以在不久的将来在各种条件下用于决策领域，以非常明确的方式显示未确定的细节。