This case study focuses on the relationship between evaluation and needs assessment and how both processes were integrated in one project. The project involved evaluating a 10-year-old ergonomics course. The course was one component of a broader organizational change initiative, aimed to reduce or eliminate on-the-job injuries. The success of the change initiative depended on applying knowledge from the course as well as other workplace variables, such as management commitment, plant communications, and the relationship between management and union labor. Robert Stake's (1967) countenance framework was modified to consider both instructional and performance issues in the research design. Data collection included observing the course, conducting focus groups with past course attendees who were ergonomic committee members, interviewing ergonomic teams in manufacturing plants, and reviewing course materials and other related documents. The findings illustrate the overlap between the needs assessment and evaluation processes. The discussion addresses how these labels can limit perception of the system of interest, the importance of adapting the research design to take advantage of naturally occurring organizational events, the value of integrating both needs assessment and evaluation perspectives, and the importance of differentiating evaluation and needs assessment recommendations.

中文翻译：

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整合评估和需求评估：人体工程学计划的案例研究

本案例研究侧重于评估和需求评估之间的关系以及如何将这两个过程整合到一个项目中。该项目涉及评估一门已有 10 年历史的人体工程学课程。该课程是更广泛的组织变革计划的一个组成部分，旨在减少或消除在职伤害。变革计划的成功取决于应用课程中的知识以及其他工作场所变量，例如管理层承诺、工厂沟通以及管理层与工会劳工之间的关系。Robert Stake (1967) 的面容框架经过修改，以考虑研究设计中的教学和绩效问题。数据收集包括观察课程，与过去作为人体工程学委员会成员的课程参加者进行焦点小组讨论，采访制造工厂的人体工程学团队，并审查课程材料和其他相关文件。调查结果说明了需求评估和评价过程之间的重叠。讨论涉及这些标签如何限制对感兴趣系统的感知、调整研究设计以利用自然发生的组织事件的重要性、整合需求评估和评估视角的价值以及区分评估和需求的重要性评估建议。