We steer transfer research in a new direction by examining the use of Web 2.0 technologies for supporting learning transfer resulting from formal training. We report survey results from training professionals (N = 83) on how their organization uses such methods to cue and support workers’ application of learned knowledge and skills on the job. Guided by the technology acceptance model (TAM) theory, we examined predictor variables found to influence technology use based on empirical and theoretical support in the information technology (IT) literature. Results indicate that trainers are influenced by several individual factors (computer experience, computer anxiety, and computer self-efficacy), as well as their organization's learning climate, to use Web 2.0 tools to support transfer of learning. Trainers also prefer to use social media, networking applications, and visual media to support transfer among learners. We discuss implications for using Web 2.0 technologies in support of learning transfer and provide directions for future workplace learning research.

中文翻译：

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Web 2.0 和转移：培训师使用技术支持员工在工作中的学习转移

我们通过检查 Web 2.0 技术的使用来支持正式培训产生的学习迁移，从而将迁移研究引向新的方向。我们报告了培训专业人员 (N = 83) 关于他们的组织如何使用此类方法来提示和支持员工在工作中应用所学知识和技能的调查结果。在技​​术接受模型 (TAM) 理论的指导下，我们根据信息技术 (IT) 文献中的经验和理论支持，研究了发现影响技术使用的预测变量。结果表明，培训师受多种个人因素（计算机体验、计算机焦虑和计算机自我效能）及其组织学习氛围的影响，使用 Web 2.0 工具支持学习转移。培训师也更喜欢使用社交媒体，网络应用程序和视觉媒体，以支持学习者之间的转移。我们讨论了使用 Web 2.0 技术支持学习迁移的意义，并为未来的工作场所学习研究提供了方向。