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Lean in higher education
Quality Assurance in Education ( IF 1.5 ) Pub Date : 2019-02-04 , DOI: 10.1108/qae-12-2016-0089
Yigit Kazancoglu , Yesim Deniz Ozkan-Ozen

This research aims to investigate and define the eight wastes of lean philosophy in higher education institutions (HEIs) by proposing a multi-stage model.,The authors have used a specific multi-criteria decision-making method, fuzzy decision-making trial and evaluation laboratory, to investigate the cause–effect relationships and importance order between criteria for wastes in HEIs. In total, 22 criteria were categorized under eight wastes of lean. The study was implemented in a business school with the participation of faculty members from different departments.,The results showed that the most important wastes in the business school selected were repeated tasks, unnecessary bureaucracy, errors because of misunderstanding/communication problems, excessive number of academic units and creation of an excessive amount of information. Another important result was that all the sub-wastes of talent were in the causes group, while motion and transportation wastes were in the effect group.,A road map to guide lean transformation for HEIs is proposed with a multi-stage model and potential areas for improvement in HEIs were presented.,This study proposes a multi-stage structure by applying multi-criteria decision-making to HEIs, focussing on wastes from a lean perspective.

中文翻译:

高等教育精益

这项研究旨在通过提出一个多阶段模型来调查和定义高等教育机构中八种精益哲学的浪费。作者采用了一种特定的多准则决策方法,模糊决策试验和评估方法。实验室,以调查HEI中废物标准之间的因果关系和重要性顺序。总共将22条标准归类为8种瘦肉废物。这项研究是在商学院中进行的,来自不同部门的教职员工参与了调查。结果表明,所选择的商学院中最重要的浪费是重复的任务,不必要的官僚主义,由于误解/沟通问题导致的错误,过多的浪费。学术单位和过多的信息创建。
更新日期:2019-02-04
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