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On the relationship between online brand community and brand preference in political market
International Review on Public and Nonprofit Marketing ( IF 1.8 ) Pub Date : 2020-09-12 , DOI: 10.1007/s12208-020-00264-1
Saikat Banerjee

Seeing the rising growth of online brand communities, an increasing number of political parties are investing time, money, and resources into designing and managing online brand communities to gain voters’ attention. Although online brand communities have been recognized as a powerful relationship-building medium, there is a limited study of online political brand community impact in shaping voter behavior. This study has examined relationships among electronic word-of-mouth (eWOM) about a political brand, online political brand community participation, online political brand community commitment, political brand love, and political brand trust in voters’ political brand preferences. The result shows that eWOM about a political brand significantly influence online political brand community participation. Participation strength in online brand communities increases community commitment. The enhanced awareness and knowledge motivate members toward a higher level of preference for the political brand. Political brand love and brand trust mediates the relationship between the brand community and brand preference. The findings may help political marketers understand the role of online political brand communities in shaping voters’ party brand preference and resultant voting behavior. It may further help political marketers to strategize their brand community pages for a better outcome.



中文翻译:

政治市场中网络品牌社区与品牌偏好的关系

看到在线品牌社区的增长,越来越多的政党正在投入时间,金钱和资源来设计和管理在线品牌社区,以吸引选民的注意力。尽管在线品牌社区已被公认为是一种强大的建立关系的媒介,但对在线政治品牌社区在影响选民行为方面的影响的研究很少。这项研究检查了有关政治品牌的电子口碑(eWOM),在线政治品牌社区参与,在线政治品牌社区承诺,政治品牌爱以及政治品牌对选民的政治品牌偏好的信任之间的关系。结果表明,有关政治品牌的eWOM会对在线政治品牌社区的参与产生重大影响。在线品牌社区的参与力度增加了社区的承诺。增强的意识和知识可以激励成员提高对政治品牌的偏好。政治上的品牌热爱和品牌信任介导了品牌社区与品牌偏好之间的关系。这些发现可能有助于政治营销人员了解在线政治品牌社区在塑造选民的党派品牌偏好和由此产生的投票行为方面的作用。它可以进一步帮助政治营销人员制定其品牌社区页面的战略,以获得更好的结果。这些发现可能有助于政治营销人员了解在线政治品牌社区在塑造选民的党派品牌偏好和由此产生的投票行为方面的作用。它可以进一步帮助政治营销人员制定其品牌社区页面的战略,以获得更好的结果。这些发现可能有助于政治营销人员了解在线政治品牌社区在塑造选民的党派品牌偏好和由此产生的投票行为方面的作用。它可以进一步帮助政治营销人员制定其品牌社区页面的战略,以获得更好的结果。

更新日期:2020-09-12
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