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WudStay and the Houseboat Sector in India
Asian Case Research Journal ( IF 0.1 ) Pub Date : 2019-07-10 , DOI: 10.1142/s0218927519500044
Rakesh Gupta 1 , Kirthivasan Sathya Narayan 2 , Sowmya Sharma 2 , Roshni Sunny 2
Affiliation  

This case deals with the challenges and dilemma faced by WudStay, a start-up engaged in the aggregation of different accommodation options in India. The company wants to evaluate the attractiveness and the challenges facing the houseboat sector and decide whether to enter this sector. The case illustrates the present state of the houseboat sector and captures the direction it is heading. Since its inception, the sector has remained unorganized, resulting in unsatisfactory customer service standards. The short-sighted approach of houseboat owners to maximize profits and refusal to adopt technological solutions has put doubts on the long-term health of this sector with many tourists looking for better alternatives.The sector is concentrated in two states in India: Jammu and Kashmir (J&K) and Kerala. The differences in the external-macro environment has taken the sector in these two states to completely different directions. In Kashmir, the deteriorating security situation has a negative impact on tourist inflows, thus reducing the demand for houseboats. In Kerala, the sector is on an upswing, with the government playing a catalytic role in promoting tourism and incentivizing houseboats through subsidies. In this background, WudStay wants to evaluate its long-term attractiveness and the opportunity of creating a sustainable value proposition in this sector.

中文翻译:

WudStay 和印度的船屋部门

本案例涉及 WudStay 所面临的挑战和困境,WudStay 是一家在印度从事不同住宿选择聚合的初创公司。该公司希望评估船屋行业的吸引力和面临的挑战,并决定是否进入该行业。该案例说明了船屋部门的现状并抓住了它的前进方向。自成立以来,该行业一直处于无组织状态,导致客户服务标准不令人满意。船屋所有者追求利润最大化和拒绝采用技术解决方案的短视做法使该行业的长期健康受到质疑,许多游客正在寻找更好的选择。该行业集中在印度的两个州:查谟和克什米尔(J&K) 和喀拉拉邦。外部宏观环境的差异使这两个州的行业走向完全不同的方向。在克什米尔,不断恶化的安全局势对游客流入产生了负面影响,从而减少了对船屋的需求。在喀拉拉邦,该行业正在上升,政府在促进旅游业和通过补贴激励船屋方面发挥了催化作用。在此背景下,WudStay 希望评估其长期吸引力以及在该领域创造可持续价值主张的机会。政府在促进旅游业和通过补贴激励船屋方面发挥了催化作用。在此背景下,WudStay 希望评估其长期吸引力以及在该领域创造可持续价值主张的机会。政府在促进旅游业和通过补贴激励船屋方面发挥了催化作用。在此背景下,WudStay 希望评估其长期吸引力以及在该领域创造可持续价值主张的机会。
更新日期:2019-07-10
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