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A model for evaluating the paradoxical impacts of organizational members’ social use of SNSs on destructive voice
Journal of Indian Business Research Pub Date : 2019-08-19 , DOI: 10.1108/jibr-05-2018-0156
Gholam ali Tabarsa , Mohammad Olfat , Sajjad Shokouhyar

This study aims to investigate the influence of organizational members’ social use of social networking sites (SNSs) on employees’ destructive voice directly and considering the mediating role of job satisfaction and affective commitment to the organization.,In total, 240 employees of Asia-tech Company have participated in this study. To test the hypotheses, the researchers have used the partial least squares (PLS) method with the help of smart PLS software (version 2.0).,The results showed that organizational members’ social use of SNSs has a positive effect on destructive voice directly and considering job satisfaction as a mediator. However, social use of SNSs in the workplace considering the mediating role of affective commitment has a negative effect on destructive voice.,The results of the study edify managers on how social use of SNSs in the workplace has paradoxical effects on destructive voice directly and regarding affective commitment as a mediating variable. Thus, the main contribution of this study is the fact that although social use of SNSs has many advantages such as promotion of job satisfaction and affective commitment in the workplace, it might have some detrimental effect such as reinforcement of destructive voice.,The model presented in this study is totally unique. Moreover, the investigations showed that there is no documented study regarding the examination of the effect of social use of SNSs on destructive voice directly and considering the mediating role of job satisfaction and affective commitment.

中文翻译:

评估组织成员对社交网络的社交使用对破坏性声音的悖论影响的模型

这项研究旨在调查组织成员对社交网站(SNS)的社交使用对员工的破坏性声音的直接影响,并考虑工作满意度和对组织的情感承诺的中介作用。总共,亚洲240名员工科技公司参与了这项研究。为了检验假设,研究人员在智能PLS软件(2.0版)的帮助下使用了偏最小二乘(PLS)方法。结果表明,组织成员对SNS的社交使用直接对破坏性语音产生积极影响,并且考虑工作满意度作为调解人。但是,考虑到情感承诺的中介作用,在工作场所对社交网络的社交使用会对破坏性声音产生负面影响。研究结果使管理人员了解到,在工作场所社交对社交网络的使用如何直接对破坏性声音产生悖论性影响,并将情感承诺作为中介变量。因此,这项研究的主要贡献在于,尽管社交网络社交使用具有许多优点,如促进工作满意度和在工作场所的情感承诺,但它可能会产生诸如破坏性声音的增强等不利影响。在这项研究中是完全独特的。此外,调查显示,尚无关于直接检查社交网络对社交网络对破坏性声音的影响并考虑工作满意度和情感承诺的中介作用的文献研究。
更新日期:2019-08-19
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