Corporations balancing real estate holding (CRE) costs with recruitment-retention increasingly use activity-based flexible offices (AFO) to right-size environments for a mobile workforce. In this layout, workers have the option to select between a mix of unassigned workstations and alternative work settings (AWS) that support autonomy and mobility. The open layout encourages visibility and access to colleagues to enhance communication and collaboration. Nevertheless, studies into the effects of AFO environment attribute effects on worker needs and work outcome are sparse. Therefore, this study aims to focus on understanding how environmental features and psychological or job needs impact observed and perceived satisfaction, communication, collaboration and perceived productivity.,Data were collected in a case organization piloting an AFO before implementation across their CRE portfolio. A mixed-methods approach was used, including systematic observations, space syntax and surveys collecting information on the observed and perceived satisfaction, communication, collaboration and productivity.,Collaboration instances were higher in AWS, especially more visible and accessible open areas, supporting higher impromptu interactions and enhanced perceptions of productivity of team members and cross-team members. Privacy requirements linked to a greater demand for enclosed AWS. Team communication satisfaction depended on how easily teams were located. Almost half of the user teams clustered within workstation zones corresponding to territoriality needs. Job autonomy satisfaction depended on the availability of preferred workstation or AWS, enabling private, uninterrupted work that enhanced perceived productivity.,The case study findings indicated a correlation between the AFO environment and worker needs impacting workplace satisfaction, communication, collaboration and perceived productivity.,The findings form this case study indicated that a fit between the AFO environment and needs impacted workplace satisfaction, communication, collaboration and perceived productivity.

中文翻译：

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基于活动的灵活办公室

在不动产持有（CRE）成本与招聘保留之间保持平衡的公司越来越多地使用基于活动的灵活办公室（AFO）来适应规模合适的移动劳动力环境。在此布局中，工作人员可以选择在未分配工作站和支持自主性和移动性的替代工作设置（AWS）的混合之间进行选择。开放式布局鼓励可见性和与同事的联系，以增强沟通与协作。但是，关于AFO环境属性对工人需求和工作成果的影响的研究很少。因此，本研究的重点是了解环境特征和心理或工作需求如何影响观察到的和感知到的满意度，沟通，协作和感知到的生产力。在案例研究机构在其CRE产品组合中实施之前，在AFO试点中收集数据。使用了一种混合方法，包括系统的观察，空间语法和调查，收集有关观察到的和感知到的满意度，沟通，协作和生产力的信息。AWS中的协作实例较高，尤其是可见和可访问的开放区域，支持更高的即兴性团队成员和跨团队成员之间的互动和增强的生产力感知。隐私要求与对封闭式AWS的更大需求联系在一起。团队沟通的满意度取决于团队的安置容易程度。几乎一半的用户团队聚集在与区域需求相对应的工作站区域内。