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Others' fortune in online vs offline settings: how envy affects people's intention to share information
Internet Research ( IF 5.9 ) Pub Date : 2021-02-16 , DOI: 10.1108/intr-10-2019-0412
Ana Suárez Vázquez , Manuel Chica Serrano

Purpose

This paper aims to fill a gap in the existing literature by answering the following question: is the effect of envy on people's intention to share information the same in offline settings and on online social networks?

Design/methodology/approach

Two studies demonstrate (1) how envy that results from upward social comparisons affects people's intention to share information and (2) the difference between online and offline settings.

Findings

The likelihood of sharing information susceptible of triggering envy is lower in online social networks than in an offline scenario.

Research limitations/implications

In digital environments, feelings of envy depend on the number of social comparisons that the individual is exposed to.

Practical implications

This research recommends (1) incorporating tools that allow online social network users to feel part of their network's successes, (2) promoting offline diffusion of information and (3) encouraging people to play an active role when using online social networks.

Social implications

Benefits can be derived from offering tools that permit receivers to take advantage of the selective self-presentation of other users. Such tools could have positive consequences for the welfare of online social network users.

Originality/value

To date, the literature has paid no attention to envy as an engine of information sharing. This aspect is especially relevant when discussing platforms whose main goal is precisely information sharing and that offer fertile ground for upward social comparisons.

更新日期:2021-02-16
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