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Can supervisor support improve daily employee well‐being? Evidence of supervisor training effectiveness in a study of veteran employee emotions
Journal of Occupational and Organizational Psychology ( IF 4.9 ) Pub Date : 2021-02-12 , DOI: 10.1111/joop.12342
Cynthia D. Mohr 1 , Leslie B. Hammer 1, 2 , Jacquelyn M. Brady 2, 3 , MacKenna L. Perry 4 , Todd Bodner 1
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Workplace supportive supervisor interventions offer an effective, though underutilized mechanism to bolster employee well‐being, which may have important benefits particularly for understudied groups such as military veterans in the civilian workforce. The present study employed a two‐wave daily diary study to test the effectiveness of a supportive supervisor training on positive and negative emotions of veteran employees. Daily diaries are instrumental to understanding well‐being, in that they accurately capture emotions as they are experienced without retrospective biases that reflect more global emotional assessments. Each wave (baseline and 6 months later) comprised emotion reports over 32‐day periods. Thirty‐five organizations were randomized into intervention and control groups; 144 veterans (91% men) participated in the daily diaries at baseline. The training significantly improved well‐being facets including improvements in unactivated positive (i.e., calm) emotions at follow‐up. Two significant moderation effects were also revealed for PTSD screening. For veteran employees with positive PTSD screens, the intervention functioned to reduce negative emotions. For those employees with negative PTSD screens, the intervention enhanced positive emotions. Our work highlights the benefit of workplace supervisor support to positive and negative employee mood.

中文翻译:

主管支持可以改善员工的日常健康吗?资深员工情绪研究中主管培训有效性的证据

工作场所支持的主管干预措施提供了有效但未被充分利用的机制,以增强员工的福祉,这可能会带来重要的好处,特别是对于诸如民用劳动力中的退伍军人之类的未被充分研究的群体而言。本研究采用两波每日日记研究来测试主管对老员工的正面和负面情绪的支持性培训的有效性。每日日记对理解幸福感非常重要,因为它们可以准确记录所经历的情绪,而没有追溯偏见反映更多的全球情绪评估。每波(基线和6个月后)都包含32天的情绪报告。35个组织被随机分为干预组和对照组。基线时有144位退伍军人(91%的男性)参加了每日日记。培训显着改善了幸福感,包括改善了随访中未激活的积极(即平静)情绪。对于PTSD筛查,还发现了两个明显的调节作用。对于具有PTSD正面屏幕的资深员工,该干预措施可以减少负面情绪。对于那些PTSD筛查结果为负面的员工,干预措施可以增强积极情绪。我们的工作突出了工作场所主管支持对员工积极和消极情绪的好处。干预起到了减少负面情绪的作用。对于那些PTSD筛查结果为负面的员工,干预措施可以增强积极情绪。我们的工作突出了工作场所主管支持对员工积极和消极情绪的好处。干预起到了减少负面情绪的作用。对于那些PTSD筛查结果为负面的员工,干预措施可以增强积极情绪。我们的工作突出了工作场所主管支持对员工积极和消极情绪的好处。
更新日期:2021-02-12
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