Abstract Twitter acts as an information gateway as it provides a place where professionals network and share their knowledge. Twitter has increasingly influenced the way people use and share information. However, limited research demonstrates IT professionals’ information experience on Twitter impacts the way they use it for professional purposes. The study aimed to understand how such information experiences impact on the way IT professionals use Twitter for professional purposes. Eleven IT professionals were recruited for this study to understand the participants’ information experience through their own individual perspective, with the data analysed using constructive grounded theory. This study revealed that IT professionals’ information experience plays a vital role in creating professional networking and knowledge sharing in online spaces. These lived experiences influence the way IT professionals use Twitter for professional purposes. Thus, the findings of this study contribute to theoretical perspectives in the understanding of information experience perspectives within Twitter, along with a foundational understanding of the ways in which microblogging is used for professional purposes. The findings can help organisations understand and provide for this emerging channel of professional information sharing for its staff and stakeholders.

中文翻译：

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信息体验在IT专业人员Twitter使用中的作用

摘要Twitter充当了信息门户，因为它为专业人员提供了联系和共享知识的地方。Twitter已越来越影响人们使用和共享信息的方式。但是，有限的研究表明，IT专业人员在Twitter上的信息体验会影响他们将其用于专业目的的方式。该研究旨在了解此类信息体验如何影响IT专业人员将Twitter用于专业目的的方式。招募了11名IT专业人员进行本研究，以他们自己的个人观点理解参与者的信息经验，并使用建设性的扎根理论对数据进行了分析。这项研究表明，IT专业人员的信息经验在创建在线空间中的专业网络和知识共享方面起着至关重要的作用。这些真实的经历会影响IT专业人员将Twitter用于专业目的的方式。因此，本研究的发现有助于了解Twitter中的信息体验观点的理论观点，以及对将微博用于专业目的的方式的基础理解。调查结果可以帮助组织理解其工作人员和利益相关者并为其提供这一新兴的专业信息共享渠道。以及对将微博用于专业目的的方式的基本了解。调查结果可以帮助组织理解其工作人员和利益相关者并为其提供这一新兴的专业信息共享渠道。以及对将微博用于专业目的的方式的基本了解。调查结果可以帮助组织理解其工作人员和利益相关者并为其提供这一新兴的专业信息共享渠道。