Abstract In recent years, public library administrators have actively promoted children’s reading services. Storytelling activities have a significantly positive effect on enhancing children’s interest and ability in reading. Due to the shortage of human resources in some public libraries, volunteers are required to provide storytelling activities. Public libraries should enhance the competencies of volunteer storytellers and provide appropriate training for maintaining as well as improving the effectiveness of storytelling activities. The study conducted interviews in order to build a multidimensional and theoretically grounded competency model for volunteer storytellers in public libraries. Interviews were designed based on the relevant literature. The study used in-depth interviews to obtain information on the experiences, ideas, and suggestions of 15 volunteer storytellers at Taipei Public Library. The results indicate ten facets of the competency model for volunteer storytellers: knowledge about readers; knowledge about story material; assisting in planning and organizing storytelling; expressing and interpreting story skills; children resource utilization instruction skills; information technology skills; oral and writing communication; volunteer team administration and management skills; professional literacy and development; and personal attitude and characteristics. These findings can be helpful in developing competency models and practices related to competency development among volunteer storytellers for public libraries. Finally, the results can serve as a reference for administrators of public libraries and other children’s reading education institutions to implement human resources strategies and practices concerning volunteer storytellers, including planning, recruitment, education, management, and performance evaluation.

中文翻译：

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公共图书馆志愿者讲故事的能力模型

摘要近年来，公共图书馆管理者积极推广儿童阅读服务。讲故事活动对增强孩子的阅读兴趣和能力具有明显的积极作用。由于某些公共图书馆的人力资源短缺，要求志愿者提供讲故事的活动。公共图书馆应提高志愿讲故事者的能力，并提供适当的培训，以维持并提高讲故事活动的有效性。该研究进行了访谈，目的是为公共图书馆的志愿讲故事者建立一个多维的，理论基础的能力模型。访谈是根据相关文献进行的。该研究使用了深入的访谈来获取有关经验，想法，台北公共图书馆的15位志愿讲故事者的建议。结果表明，自愿讲故事的人的能力模型的十个方面：对读者的了解；对读者的了解。有关故事资料的知识；协助计划和组织讲故事；表达和解释故事技巧；儿童资源利用指导技能；信息技术技能；口头和书面交流；志愿者团队的管理和管理技巧；专业素养和发展；以及个人态度和特征。这些发现有助于开发与公共图书馆志愿者讲故事的能力发展有关的能力模型和实践。最后，