The purpose of this study is to investigate the critical success factors for total quality management implementation and implications for sustainable academic libraries in Ghana. This study is part of a PhD project that focussed on selected technical university libraries in Ghana.,This study adopted a quantitative approach to collect the data. Samples of 124 participants were involved in this study. PLS-SEM (Smart PLS3) software was used to analyse the data. Convergent, discriminant validity assessment was computed. Eight variables of critical success factors were tested in relation to total quality management implementation at selected academic libraries in Ghana.,This study established that out of the eight variables tested, six of them (i.e. top management commitment, employee innovation employee training, organisational culture, teamwork and effective communication, quality performance) indicated a significant positive relationship with total quality management implementation apart from strategic planning and human resource management.,This study was limited to eight variables as the critical success factors mentioned in the previous paragraph. The use of one methodology might be a limitation as the use of multimethod might have given a more comprehensive picture than the case. This study was limited to only technical university libraries in Ghana hence caution must be exercised when applying the results to contextually different academic environments. The results are applicable to academic universities library in Ghana and beyond if they are adjusted to suit the context.,This study is timely as it may lead to effective total quality management implementation and the sustainability of technical university libraries in Ghana and Africa in general.,The proposed model can be used to enhance the smooth implementation of total quality management in academic libraries in general and Ghana in particular. The framework is termed as Eddie and Pat's Achievement of Quality Performance (EPAfQP) model.

中文翻译：

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全面质量管理实施的关键成功因素以及对可持续学术图书馆的影响

本研究的目的是调查全面质量管理实施的关键成功因素以及对加纳可持续学术图书馆的影响。本研究是专注于加纳选定技术大学图书馆的博士项目的一部分。本研究采用定量方法来收集数据。124 名参与者的样本参与了这项研究。PLS-SEM (Smart PLS3) 软件用于分析数据。计算收敛性、判别有效性评估。在加纳选定的学术图书馆中，测试了与全面质量管理实施相关的关键成功因素的八个变量。本研究确定，在测试的八个变量中，其中六个（即高层管理承诺、员工创新员工培训、组织文化, 除战略规划和人力资源管理外，团队合作和有效沟通、质量绩效）表明与全面质量管理实施显着正相关。本研究仅限于八个变量，作为上一段提到的关键成功因素。使用一种方法可能是一种限制，因为使用多方法可能比案例更全面。这项研究仅限于加纳的技术大学图书馆，因此在将结果应用于上下文不同的学术环境时必须谨慎行事。如果根据上下文进行调整，结果适用于加纳及其他地区的学术大学图书馆。这项研究是及时的，因为它可能会导致有效的全面质量管理实施和加纳和非洲技术大学图书馆的可持续性。,所提出的模型可用于提高一般学术图书馆全面质量管理的顺利实施和特别是加纳。该框架被称为 Eddie 和 Pat 的质量绩效成就 (EPAfQP) 模型。